Frequently Asked Questions
Questions
- Is someone available to answer questions I may have relating to course content?
- Do OSHA regulations apply to uncompensated students working at our facility?
- Is it necessary to take the Hazard Communications in the Healthcare course annually?
- Is the course relating to OSHA Inspections required?
- Is the course entitled Fraud and Abuse Prevention in Healthcare required?
- Where may copies of the OSHA regulations be obtained?
- I forgot my username and/or password. What should I do?
- Do I need to complete my course in one sitting?
- Do I need to complete my exam in one sitting?
- Can I register and pay for our employees in one simple step?
- Is there a time limit to complete a course?
- Are volume discounts available?
- How do I obtain a copy of my certificate?
Answers
- Is someone available to answer questions I may have relating to course content?
OSHA regulations require that course participants must be able to ask, and receive answers to, questions regarding course content. You may call us 877-4-OSHAEZ (877-467-4239) to receive answers. We may also be reached by email at support@oshaez.com. Please note: Only questions pertaining specifically to course content are handled by our toll-free number. All other inquiries must be sent via email and will be responded to promptly.
- Do OSHA regulations apply to uncompensated students working at our facility?
No. OSHA is an agency of the Department of Labor. Its regulations were created to protect employees, but common sense dictates that uncompensated students should be informed regarding appropriate precautions to be used in the workplace.
- Is it necessary to take the Hazard Communications in the Workplace course annually?
No. This course is only required when employees begin working in, around, or with potentially dangerous chemicals, substances or equipment (i.e., radiation, laser, etc.). Training is also required whenever new and potentially dangerous items are introduced into the workplace.
- Is the course relating to OSHA Inspections required?
No. It is offered as a “bonus” to those registering for either the Bloodborne Pathogen or Hazard Communication or Fraud & Abuse Prevention Courses.
- Is the course entitled Fraud and Abuse Prevention in Healthcare required?
No, but the Office of the Inspector General (OIG) of the U.S. Department of Health and Human Services strongly recommends healthcare providers and employees, particularly those involved with billing and coding, be trained with regard to this material. Serious fines may be imposed for violations, whether intentional or not, of the described regulations.
- Where may copies of the OSHA regulations be obtained?
Complete copies of the regulations may be obtained online at www.OSHA.gov. Relevant extracts of the regulations are available by clicking on “Purchased Courses” and then clicking on “Reference Materials.”
- I forgot my username and/or password. What should I do?
Go to http://oshaez.com/shop/login.php and follow the simple instructions.
- Do I need to complete my course in one sitting?
No. If you leave our site, simply log-in again and continue where you left off.
- Do I need to complete my exam in one sitting?
Yes. But you may quit and come back and start again.
- Can I register and pay for our employees in one simple step?
Yes. If you have several employees you would like to register and pay for, please let us know via email at support@oshaez.com and we will send you our multiple registrant form to be filled out.
- Is there a time limit to complete a course?
No. The courses that we currently offer do not have time limits.
- Are volume discounts available?
Yes. Please contact us at 877-4-OSHAEZ (877-467-4239) and we will be happy to discuss this with you.
- How do I obtain a copy of my certificate?
There are a few ways you can do this.
- Please remember that we emailed your certificate to you when you successfully completed the exam.
- You can simply login to your account and download your certificate.
- Please contact us at support@oshaez.com from the email address you originally registered and request a copy of your certificate. We will send it to you promptly.